To Install a SmartView Certificate on iOS (CityScape Admin)

This procedure details the steps for installing a SmartView certificate on an iOS device through the CityScape Admin application.
  1. If necessary, navigate and sign in to CityScape Admin (https://cityscape-suite.ca)
  2. Select SmartView
    A list of SmartView certificates will appear.
    Trouble: Contact APX if the following message is presented: "You need to contact APX support to view the certificates you have."
  3. In the list of certificates, select Download
    An alert will appear.
  4. Select Allow
    The device settings will appear.
  5. Tap Install
    A warning message will appear. Users can ignore this message (see Note for details).
    Note: This warning message states that the profile (certificate) is unsigned. Certificates are often signed by a recognized certificate authority. In this case, APX (rather than a certificate authority) has signed the certificate it has generated.
  6. If the device has a passcode, enter the passcode
  7. Tap Install
    An iOS Action Sheet will be presented.
  8. Tap Install
  9. Enter the certificate password
    Tip: Please contact APX if you require a certificate password.
  10. Tap Next
  11. Tap Done
A SmartView certificate has been successfully installed on iOS through the CityScape Admin application.