To Create a New User Account

This procedure details the steps in CityScape Admin for creating a new SmartInspect account.
  1. If necessary, navigate to CityScape Admin
  2. Select User Accounts Accounts
  3. Select Create Account
    An account creation window will open.
  4. If necessary, change the drop-down list in the top-right of the window to With Password
  5. In the Account ID field, enter an Email address or phone number
    Note: The provided Email address or phone number must be unique, and not used by any other CityScape user account.
  6. In the Account Name field, enter an account name
  7. To auto-generate a password, ensure the Checkbox is selected
    Tip: To specify the account password, uncheck the checkbox. Then, enter and re-enter a password in the provided fields. Passwords must be at least 8 characters, and contain three of the following characters: lowercase letter, uppercase letter, numeric digit, or special character.
  8. Under Roles, check the Checkbox for SmartInspect
  9. Select Create
    Attention: Select Show Password to display the account's password. This will be the only time you can access this information. Passwords can be reset from the User Accounts list.
A new SmartInspect account has been successfully created in CityScape Admin. Select Dismiss to close the window.
Tip: To send the account info to the Email or phone number provided as the Account ID, select Send Account Info.