To Reschedule a Failed Inspection

This procedure details the steps in SmartInspect's Admin Portal for rescheduling a failed inspection.

Note: Ensure that SmartInspect has been selected from the CityScape Admin portal. For more information, see To Access SmartInspect on CityScape Admin.

Select Inspection History
A list of completed inspections will appear.
From the List View, select for the desired occupancy

Tip: The search bar above the List View can be used to filter the inspection history list.

Remember: The details for passed inspections cannot be modified from SmartInspect's Admin Portal. Only failed inspections will present the option.
Select Reschedule Inspection
An inspection request window will appear.
In the Inspection Type field, select an inspection type
In the Requested Completion Date field, enter a requested completion date for the inspection request
In the Inspector field, select an inspector to whom the inspection request will be assigned
If necessary, enter information for the following optional fields:
- Comments - Enter any additional information about the inspection or inspection request
- Email To - Enter the Email address to which the inspection report should be sent
Select Submit

An inspection has been succesfully rescheduled for a previously completed failed inspection.